Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At burbanwearmart, we’re not just another faceless online store—we’re a small team of passionate folks who genuinely care about your experience. In fact, our founder, Alex, still personally replies to emails when things get interesting (and trust us, they often do).
Remember that time you emailed a company and got a robotic reply? Yeah, we hate that too. Whether you’ve got a question about sizing, want to share feedback (the good, the bad, or the "what were you thinking?"), or just need styling advice—we’re all ears. Last month, a customer’s suggestion about our hoodie pockets actually made it into production!
P.S. Need help right now? Try our live chat during business hours—look for the orange icon in the corner. It’s manned by actual humans (we promise).
Ever wondered about "burbanwearmart"? Back in 2018, our founder was selling vintage band tees from his Helsinki apartment balcony ("burban" came from his dog Bruno’s mispronunciation of "urban"). When a snowstorm hit, customers kept coming—that’s when we knew we had something special. Now we ship worldwide, but that personal touch? That’s here to stay.
